Ordering information
Shipping & returns.
Orders are not open on this website. No payment is currently accepted.
When ordering opens
The product page and checkout will show pack contents, the payable product price and available delivery options. Delivery charges and dispatch expectations must be confirmed before payment. We have not announced a free-shipping offer or a dispatch timeframe.
Existing orders and product concerns
Email info@sachetsco.com with your order reference, product and concern. Include the batch code and a photograph where useful. Do not send a return until we confirm the address and next step.
Australian Consumer Law
Nothing here limits rights or remedies available under the Australian Consumer Law. The appropriate remedy depends on the issue. A change-of-mind return policy has not been announced.